Question 1

What is WaybackSnap?

Accepted Answer

WaybackSnap is a desktop application that lets you download archived web pages from the Wayback Machine (web.archive.org). It restores full websites including HTML, CSS, JavaScript, images, and other assets.

Question 2

How does the license work?

Accepted Answer

After purchasing, you receive a serial key (WSN-XXXXX-XXXXX-XXXXX-XXXXX) via email. Enter this key in the app to activate your license. Each license is bound to one device at a time.

Question 3

Can I transfer my license to another device?

Accepted Answer

Yes! Use the Transfer License page to move your license to a new device. You'll need your serial key, the email used during purchase, and the device fingerprint from the new device.

Question 4

What payment methods do you accept?

Accepted Answer

We are updating our checkout for global payments. The pricing page shows current plans in USD, and supported payment methods will be shown again once checkout is live.

Question 5

What happens when my license expires?

Accepted Answer

When your license expires, the app will stop working until you renew. You can renew at any time — even after expiry — through the Renew License page.

Question 6

I lost my serial key. How do I get it back?

Accepted Answer

Visit the Resend Serial Key page and enter the email you used during purchase. We'll resend your serial key to that email address.

Question 7

What operating systems are supported?

Accepted Answer

WaybackSnap currently supports Windows 10/11. The application is built with Python and PySide6.

Question 8

Is there a free trial?

Accepted Answer

There is no free trial at this time. We offer flexible plans starting from 1 month so you can try it with minimal commitment.

Question 9

Can I get a refund?

Accepted Answer

Refund requests are reviewed according to our refund policy and applicable law. Please contact support@waybacksnap.com with your order details and issue summary so we can help.

Question 10

Is it legal to download from the Wayback Machine?

Accepted Answer

The Wayback Machine is a public archive. WaybackSnap simply helps you download publicly available archived pages. However, please respect the original content creators' rights and the Internet Archive's Terms of Service.

Frequently Asked Questions